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FAQ
RED CHERRY COMPUTER RENTALS FAQ:
If you have any questions regarding Computer Hire or Laptop Hire Give us a call on 011 440-1303 or request us to call you HERE Or email us at sales@redcherryrentals.co.za And we will gladly answer any queries regarding computer or laptop rentals. Below are some of the frequently asked questions we receive from clients.
1. What does Red Cherry Computer Rentals Do? Red Cherry Computer Rentals provide the best in Service, Price and Reliability in short term: Computer/ Desktop PC rentals, Laptop/Notebook rentals, Display Screens/Monitor rentals, Projector Rentals and I.T rentals. We are an I.T rental supplier. 2. What products does Red Cherry Computer Rentals offer for rent? Red Cherry Computer rentals offer: Computers/Desktops/PC's Rentals, Laptop/Notebook Rentals, Projector Rentals, Printers/Copier Rentals, Visual Display/LED Screen/Monitor Rentals and Networking Rentals. At Red Cherry Computer Rentals we are pride ourselves in being South Africa's favourite, trusted and affordable, 100% South African Short term computer rental supplier! That's why we are proud and committed to our motto:
RED CHERRY COMPUTER RENTALS
"WHEN YOU NEED TO RENT I.T" "BEST IN SERVICE, PRICE & RELIABILITY" We provide a wide variety of businesses and companies with their I.T Rental needs. So Contact us now and get a quick hassle free quote! 3. What Services does Red Cherry Computer Rentals offer? At Red Cherry Computer rentals we offer you a wide range of services. Firstly... Our sales and admin will quickly respond to your computer or laptop rental request and efficiently send back a Red Cherry Computer Rental Quote. Hassle free, fast and with no obligations. We are ready to rent to you! We provide a focused, efficient admin and operational service. We work with you to find the best solution and provide exactly what you need for your I.T rentals and are able to supply exact computer rental specifications, fit and work within your budget and be prompt during time constraints. We are your hassle free Computer rental company. Once Red Cherry Computer rentals have established and worked with you to find the best computer rental solution. We prepare and pre install or load your exact computer rental or laptop rental requirement. We ensure fast and reliable service to have it ready and working for when you need it. Yes we can customize to your specifications and can upgrade and install any software or upgrade any hardware additions to your computer rental. Red Cherry computer rentals will supply you with your exact computer or laptop rental request. We can also install any operating system and customize your rental for you exact specifications, giving you the ability to rent any hardware and software you might need. Let us know what you want we will have it ready and rented to you fast this is a customized service! Red Cherry Computer Rentals offer fast, on time, and affordable delivery. Red Cherry Computer Rentals can deliver you're computer or laptops to your business, conference venue, hotel or event within an hour in the Gauteng region. We can do that with no hassle. We are very familiar with all the Business Districts, Hotels, Conference Venues, Training Venues and Gauteng areas and suburbs as well as the rest of Southern Africa. We Will deliver your Computer or Laptop Rental to your exact location on time and working and ready for you!. Red Cherry Computer rentals also provide a set up and onsite support service. We can setup, network, and provide onsite assistance and maintenance throughout your rental and have a technician to provide assistance and onsite support. We have passionate, certified and trained technicians to offer a worry free, reliable computer or laptop rental. 4. Where is Red Cherry Computer Rentals located? Red Cherry Computer Rentals is located at 150 Corlett Drive Bramley Johannesburg, Gauteng South Africa You can follow this Google maps Link to find us 5. Where can Red Cherry Computer Rentals Deliver To? Red Cherry Computer Rentals are able to deliver your IT rental anywhere in South Africa. Same day, overnight, morning, next day, and weekend deliveries are available anywhere in South Africa across all nine provinces and to all venues and locations. We can deliver your computer desktop, laptop notebook rental or I.T rental within the hour to most Gauteng Conference venues, Business premises. Hotels, we deliver to your exact location and to your doorstep. This means Red Cherry Computer rentals can deliver computer rentals in Gauteng and laptops rentals in Johannesburg. Red Cherry Computer Rentals provide computer rental delivery to Pretoria, deliver laptops rentals to Midrand, Bryanston, Germiston and anywhere to any town or suburb in Gauteng. Red Cherry Deliver your computer and laptop hire fast and efficiently. Red Cherry computer rentals can deliver Computer Hire and Laptop Hire to Johannesburg, and all areas and locations in Gauteng and Southern Africa 6. What other special Services does Red Cherry Computer Rentals offer? We Offer the best Service of all and that is a 100% total commitment to you, we at Red Cherry Computer Rentals are committed in delivering Easy, Affordable, quality, reliable, hassle free Computer rentals, we are passionate in giving quality, reliable customer service we pride ourselves in this. Let us give you the experience of top quality and individual attention, Red Cherry Computer Rentals a trusted and loyal computer rental company. We also have a LOWEST PRICE GUARENTEED on Computer and laptop Rentals. Yes we will be beat any short term rental quote spec for spec!!! 7. Who Does Red Cherry Computer Rentals Rent to? We supply short term Computer rentals, Laptop rentals, Screen/Monitor/Display rentals, Projector Rentals, Printer rentals, Networking rentals and 3G Modem rentals to a diverse range of industries and companies. We provided short term computer rentals to Training Companies, Corporate Companies, Banks, IT infrastructure and support companies, conference organisers, event companies, exhibition companies, Audio Visual Companies, Film Companies, Universities, Small business, Medium Business and everyone who may need Computer rentals, laptop rentals or I.T Rentals 8. What operating system is loaded when I hire a computer or hire a Laptop? When you rent a computer or laptop from Red Cherry Computer Rentals, we ask you what operating system requirements you require with your computer or laptop rental. Yes that's correct Red Cherry Computer Rentals are able to give you a wide selection of popular operating systems and software when you rent a laptop or computer. Unlike most computer rental companies who only offer a standard operating system. Red Cherry Computer Rentals give you the ability to rent a laptop or computer with any operating system or software installations as to be compatible and operational for any and a variety of your computer rental needs. We are also a Microsoft SPLA Rental Partner thus ensuring you are always certified and compliant and legal. Please ask if your computer rental service provider is compliant before you rent a computer from a computer rental company. Non compliant computer rental companies may also result in a large fine for your business. We can customize your installation and load any popular operating system with your computer or laptop rental. Just ask our friendly sales staff for more information with regards to this. Full User rights are available on all our machines so you are also able to load your own programs, alternatively you can send it through for us to pre-install for you. 9. Are national and local delivery costs included in the computer rental? If you require delivery of your computer rental equipment, please enquire as delivery costs have additional charges that are affordable and reasonable, the costs will be determined on the destination in Gauteng and weight of equipment will be taken into account when being delivered outside of Gauteng. Clients are also most welcome and may collect or return from our business premise and not pay for additional delivery costs. 10. Can you pro-rate the rental cost? Yes, we do pro-rate rentals on agreement. Please enquire with our friendly sales staff, they will gladly assist you in opening up a 30 day account or work out an arrangement to suit your requirements. We are flexible and will work within budget constraints. 11. Does the Computer/PC/Desktop come with a monitor when I Rent? When you rent a Desktop/PC/Computer from Red Cherry Computer Rentals we do include a standard square 17" monitor; a mouse, and a keyboard so you will have everything you require to work on your Computer or desktop pc. You can also request a bigger size monitor as we do stock monitors ranging from 15" - 65". 12. Do you have a rent to own program? No we do not. Red cherry Computer Rentals specialize in short term computer rentals, laptop rentals, projectors Rentals, Printer Rentals, Networking Rentals and LCD/ Monitor Display Rentals from 1 day to 12 months. 13. How quickly can I get the equipment? Once we receive your computer or laptop rental rental request, we send you a quote once you accept this quote we prepare, check and deliver or setup your machine, if your computer rental request is standard we have laptops and computers ready and waiting checked and cleaned the fresh I to rent that is freshly installed we ask you to fill in a quick rental application form that provides us with a few of your company details , a rental contract needs to be signed and for first time client's payment is required up front. Once approved we can have your computer or laptop rental delivered to you the hour or if not urgent same day deliveries to Gauteng. Next day deliveries are also available if outside of Gauteng. 14. What does a standard Computer or Laptop Rental come with? With every laptop rental you hire from Red Cherry Computer Rentals we include a Laptop, Laptop Bag, Mouse, Mouse pad, Laptop Lock, and a Laptop Charger. Red Cherry Computer Rentals provide a Desktop PC Computer Tower a standard 17" Flat Screen Monitor, a Keyboard, Mouse and all necessary cabling. We supply support 24/7, 365 technical assistance support and swop out for all our equipment when you rent a computer or laptop with Red Cherry Computer rentals. 15. Does Red Cherry Computer Rentals offer technical support? Red Cherry Computer Rentals offer FREE technical support 24/7, 365 YES FREE, NO QUESTIONS asked!! When you rent a computer, rent a laptop or any I.T Item from Red Cherry Computer Rentals you are guaranteed reliable technical support and assistance, Red Cherry Technical support is available 24/7, 365, during and throughout your computer rental. Ask one of our friendly technicians for more information. 16. Does the computer or laptop i rent have Network access? All of Red Cherry's Computers Desktop PC's and Laptop/ Notebooks for rent are able to connect to the internet or any network. Wireless or wired. Desktop Computers for rent come standard with a network card which you can connect through a wired network cable to your internet connection or network, alternatively we can also provide wireless cards. Red Cherry's laptops for rent have wireless and wired network capabilities. We do provide 3G Modems for rent as an alternative mobile internet connection option. 17. What is the minimum rental period? Red Cherry offer affordable short term rental rates. Red Cherry Computer Rentals offer daily, weekly and monthly computer and laptop rental rates. The best advantage of Red Cherry Computer Rentals is that longer you Rent a Laptop or Computer the less you pay! It's cheaper and more cost effective to rent for the desktop or laptop for longer! BEST PRICE GAURENTEED ON SHORT TERM COMPUTER AND LAPTOP RENTALS. 18. Do you rent to private individuals? Unfortunately Red Cherry Computer Rentals only rent laptops and computers with and through registered companies, not to private individuals for personal requirements. 19. Does Red Cherry Computer Rentals offer insurance? Red Cherry Computer Rentals are the only Computer Rental Company that offer FREE insurance on your computer or laptop rental. Red Cherry Computer Rentals have insurance that covers theft by forcible entry, in the event of theft case or claim the client must report the incident to the South African Police, by reporting the incident of theft at the nearest police station, and receiving a case number. Please report any incident immediately and notify Red Cherry Computer Rentals so that we may assist you and help you in every way we can. If you do not follow due process our insurance company may repudiate the claim and you may be liable for full replacement of stolen items. The client will be responsible for the excess of the claim, should our insurance company repudiate the claim you will be responsible for the full replacement costs. Damage to equipment caused by negligence or misuse will deem the client responsible for replacement or repair cost. 20. How do I rent from Red Cherry Computer Rentals? If you wish to rent a Laptop/Notebook, rent a Computer Desktop/PC, rent a Display Monitor/ LCD Screen, rent a Projector, rent a Printer/Copier or rent Networking equipment/ 3G Modems. You can request a quote on this website or email sales@redcherryrentals.co.za. Please ensure you include your company name, company contact number, and your hardware and software requirements. 21. What if the rented equipment becomes faulty? Red Cherry Computer Rentals are serious about service and reliability when it comes to our clients. Red Cherry Computer Rentals are always ready to resolve any complications you may experience, no matter how small! We will immediately respond to you if you call us on 440-1303. We are available 24/7 365 with technical assistance and support if we cannot fix the situation over the phone we will immediately and swiftly dispatch a technician to your location, swop out your faulty equipment and have you up and running. Maintenance and support is free when you rent computer or laptops. Speak to our sales staff and we can arrange a spare laptop or computer with your laptop or computer rental. Guaranteed Lowest Price spec for spec on short term Computer rentals 22. How can I get more information? If we still haven't answered all your questions, regarding Red Cherry Computer Rentals Request a quote HERE Email us sales@redcherryrentals.co.za Contact us 011 440 1303 www.redcherrycomputerrentals.co.za
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